Day 3: Tuesday, March 20

7:30 AM - 8:15 AM Networking Breakfast

Panel Discussion

8:15 AM - 8:20 AM Chairperson’s Opening Remarks

The majority of business leaders understand “culture” as an urgent talent issue yet very few seem to know what the “right culture” really is. Organizational culture can be defined as “the way things are done around here”. It includes the reward systems and implicit behaviour that happens when nobody is looking. But what are the ideal elements that need to be there for a high-performing culture? How is an organization’s purpose linked to its culture?

This Panel Discussion will explore how organizations overcame challenges and failures when managing and re-shaping their culture to increase performance, leveraging key cultural tenets and facilitating a “cultural evolution” that determined success during times of change such as mergers, acquisitions, new product launches and more:
•Appreciate the power of culture and its impact on executing business strategy
•Recognize critical cultural barriers and how they form
•Identify key leverage points and considerations in building high performance cultures and overcoming the barriers
•Explore the Chief Talent executive critical role in creating high-performance cultures


Tracey Jenkins

VP Talent Management North America

Jonathan Canger

VP Global Talent Management
Marriott Vacations Worldwide

Matthew Pedrick

Head of Learning and Talent Management
L3 Technologies

9:00 AM - 9:30 AM Business Meetings

9:30 AM - 10:00 AM Business Meetings

Practitioner Roundtable Discussions

10:00 AM - 11:00 AM Focused Peer-to-Peer Discussions on The Topics Gathered through Thoughtexchange

Before the Exchange, we collected your insights and challenges in the talent space, using the thoughtexchange social learning tool. During this follow-up session, you’ll have dedicated time to sit with your peers and discuss what they are doing to address each one of these topics that are top of mind. Not to be missed!


11:00 AM - 11:30 AM Building Knowledge Transfer into the Cultural DNA to Preserve Top Talent Expertise

With the increasing retirement of baby boomers and higher levels of turn over, most learning leaders recognize knowledge loss is as a greater problem today than it was five years ago. When a key employee quits or is let go, the loss of expertise yields a high cost for the organization in the form of delayed projects, loss of valuable relationships, mistakes occasioned by inexperience and extra training.

Forward-thinking CTOs are integrating knowledge transfer into the DNA of their organizations through processes and initiatives that ensure expertise is being shared with peers and colleagues, in order to preserve and sustain critical knowledge required for the business to succeed.

Join this engaging session to debate successful best-in-class initiatives for knowledge transfer, including:
•Implementing systematic ways to identify knowledge vulnerabilities
•Organizing, capturing and distributing knowledge to ensure its availability for future users
•Integrating knowledge transfer into succession planning, on-boarding and routine performance evaluations

Closing Keynote

11:30 AM - 12:00 PM Linking Talent Programs to Business Value – Building Talent as a Competitive Advantage

What sets top talent functions apart is their ability to modernize and transform talent programs with focus on providing real business impact. Effective practice also includes being able to measure success and prove the value of talent programs, which has been made difficult in the past due to the lack of appropriate tools and resources. This scenario is changing due to the enhancement of measurement technology. Successfully utilizing measurement technology helps CTOs show real business impact, by linking talent outcomes to business performance.

Join our closing keynote session to hear best practices of how a well-applied measurement technology can modernize your talent organization and help you succeed with proven tangible results, by:
• Enhancing the quality of talent programs
• Quickly improving on the job productivity
• Increasing access to knowledge and flexibility
• Identifying models that support learning in the flow of work
• Increased levels of engagement and retention

12:00 PM - 12:05 PM Chairperson’s Closing Remarks

12:30 PM - 12:30 PM Conclusion of the Exchange. See You at the Next Event!